Gap Director

ARCC Programs was founded in 1983 with the goal of introducing young adults to outdoor challenges in a fun, safe and educational environment. Over the years ARCC has evolved from offering primarily wilderness-based programs to a roster of both domestic and international projects and educationally-based programs. ARCC started running gap semester programs in 2011 with the goal of providing educational semesters in a global classroom for students aged 17-20.

ARCC Gap semester programs offer an educational and cultural bridge between high school and college. The ARCC Gap programs are 70 day semesters and are an opportunity to live, work, learn, and explore in some of the greatest classrooms on earth. ARCC Gap students return home with a willingness to face new challenges, a greater sense of responsibility and, most importantly, confidence in themselves. 

Qualifications:

• Bachelor's degree 
• Two years related experience
• International or domestic work experience, preferred in regions relevant to ARCC Gap semesters

Additional Knowledge, Skills, and Abilities 

• Strong sense of customer service 
• Independent self-starter, curious, and constantly learning
• Superior organization and project management skills
• Exceptional attention to detail
• Strong verbal and written communication skills
• Comfort using PC computers with MS Office and Google Suite
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to handle and resolve recurring problems 
• Ability to troubleshoot in stressful situations 
• Experience working in the outdoor industry, specifically facilitating groups and working with teenagers 
• Finally, we are looking for professional, fun, and charismatic individuals who are flexible and easy going! 

Responsibilities: 

The Gap Director will join a small team of hard-working individuals committed to and passionate about delivering quality, impactful, growth-oriented educational gap semesters for students between 17 - 20 years old. Interested applicants should exhibit passion for project-based learning and educational growth; experience within the gap field is preferred. 

All ARCC staff play a critical role in parent and student communications, including talking to parents on the phone as the primary form of sales of programs. The Gap Director will also be an integral member of ARCC’s central operations; assisting with Staff Training, gap program preparation, and providing logistical support to staff and groups out in the field as well as any emergency situations that arise.

Responsibilities include, but are not limited to:

• Successful planning, management, and supervision of semester logistics for assigned programs, including implementing improvements as needed
• Financial responsibility for assigned programs. This includes cost-benefit analysis, contract management, collection of fees or monies owed, and maintaining the profitability of programs
• Direct supervision of gap instructors for assigned programs during semester operation, and providing instructors and ARCC with evaluations and feedback of said instructors
• Logistical planning of gap training, preparation, debrief, etc. 
• Logistical assistance or help with any emergency situations that arise while programs are in the field
• Answering phones and providing information/support/sales assistance or routing calls to appropriate staff members year round
• Performing other related duties as required. Duties may vary depending on skill set and operational period but may involve the following additional categories: 
  • Marketing 
  • Sales 
  • Staff Recruitment
  • Promotions 
  • Risk Management 
  • Operations (Food, Equipment, Transportation) 
  • Staff Training
  • Curriculum Development
  • Social Media

Compensation:
Competitive annual salary commensurate with experience level and benefits including three weeks of paid vacation per year (plus holidays), medical coverage, and 401K (after nine months of employment). We provide an excellent, fun, and flexible work environment, potential travel opportunities, and access to pro-purchase programs with top outdoor equipment manufacturers. 
 

How to apply:

Submit Your Cover Letter and Resume to: employment@arccprograms.com